FAQ – Your Questions, Answered

Everything You Need to Know About Shopping with Enferad

Yes, at Enferad, we guarantee that all our perfumes are 100% original, sourced from official distributors and trusted suppliers. We take authenticity seriously, ensuring that every fragrance you purchase is genuine and of the highest quality.

We only sell perfumes from renowned luxury brands, and our products come in their sealed, original packaging. Additionally, we provide detailed product descriptions and high-quality images to help you verify authenticity before purchasing.

For hygiene and quality assurance reasons, we do not accept returns or exchanges once a perfume has been opened. However, if you receive a damaged or incorrect item, please contact us immediately, and we will assist you with a replacement.

We strive to deliver your order as quickly as possible. Shipping times vary based on location, but most orders are delivered within 2-5 business days. You will receive a tracking number once your order is dispatched.

We currently offer Cash on Delivery (COD) only. This ensures a convenient and secure shopping experience, allowing you to pay for your order when it arrives at your doorstep.

If you’re unsure which perfume to choose, consider factors like your preferred scent family (floral, woody, oriental, fresh), the occasion, and your personal style. You can also contact our team for recommendations based on your preferences.

Authenticity Guaranteed

Only 100% Original Perfumes from Trusted Sources

Fast & Secure Delivery

Get Your Order in 2-5 Days with Reliable Shipping

Cash on Delivery Available

Pay Securely When Your Order Arrives

Customer Support You Can Trust

We’re Here to Assist You Every Step of the Way